From First Call to Final Launch
No confusing jargon or complicated processes. Just a clear, straightforward path to getting your digital marketing project completed on time and on budget.
4 Steps to Your Success
Every project follows the same proven process. You'll always know exactly where we are, what's happening next, and what's expected from you.
Discovery
We start with a conversation to understand your business, goals, and challenges.
Strategy
I create a detailed proposal with clear deliverables, timeline, and fixed pricing.
Create
I design and build your project with regular check-ins to keep you in the loop.
Launch
We go live! Plus training and support to ensure your continued success.
Discovery Call
Every great project starts with a conversation. This free 30-minute call is where I learn everything I need to create something perfect for your business.
What We'll Discuss
- Your business goals and target audience
- Current challenges and pain points
- Examples of designs or websites you love
- Timeline and budget expectations
- Any specific features or requirements
What You'll Get
A clear understanding of whether we're a good fit, plus initial ideas and recommendations for your project.
Free Consultation
No obligation, no pressure. Just a friendly chat about your project.
Strategy & Proposal
Within 48 hours of our call, you'll receive a detailed proposal that outlines exactly what I'll deliver, when, and for how much. No surprises, no hidden fees.
Your Proposal Includes
- Detailed scope of work and deliverables
- Fixed pricing with no hidden costs
- Clear timeline with milestones
- What I need from you and when
- Payment schedule (typically 50% upfront)
No Risk
Take your time to review. There's no pressure to proceed, and asking questions is always welcome.
Clear Proposal
Everything in writing so you know exactly what to expect.
Design & Development
This is where your project comes to life. I work in phases with regular check-ins, so you're never left wondering what's happening with your project.
How We Work Together
- Regular progress updates (at least weekly)
- Preview links so you can see progress in real-time
- Feedback rounds at key milestones
- Revisions included until you're happy
- Quick responses to questions via email or WhatsApp
Collaborative Process
Your feedback shapes the final result. We iterate together until it's exactly what you envisioned.
Active Development
Watch your project take shape with regular previews.
Launch & Support
Launch day is exciting! Once you give final approval, we go live. But my support doesn't end there - I'm here to ensure your continued success.
What Happens at Launch
- Final quality assurance testing
- Smooth deployment with zero downtime
- Training session so you can manage your site/assets
- All files and credentials handed over
- 30-day support period for any questions or tweaks
Ongoing Partnership
Many clients continue working with me for updates, new features, and additional services.
You're Live!
Your project is complete and ready to generate results.
Built for Your Success
This process has been refined over years of working with small businesses just like yours.
Saves You Time
Clear expectations mean fewer back-and-forth emails. You'll always know what's happening and what you need to do.
Protects Your Budget
Fixed pricing means no surprise invoices. You know exactly what you're paying before we start.
Reduces Risk
Regular check-ins and revisions mean you can course-correct along the way. No nasty surprises at the end.
Delivers Results
Every step is designed to move you closer to your goals. The focus is always on outcomes, not just outputs.
Common Questions
It depends on the project scope. A simple website takes 1-2 weeks, while a complex website with custom features might take 4-6 weeks. Logo design typically takes 1-2 weeks. I'll give you a specific timeline in your proposal.
Your involvement is focused and efficient. You'll need to provide content and feedback at key milestones, but I handle all the heavy lifting. Most clients spend just a few hours total over the project duration.
That's what revisions are for! I typically present 2-3 concepts to start, and we refine from there. My goal is your complete satisfaction, and we'll keep iterating until we get there.
I accept bank transfers (EFT), which is standard for South African businesses. Typically, 50% is due upfront to begin work, with the remaining 50% due before launch. Alternative arrangements can be discussed for larger projects.
You get 30 days of free support for any questions or minor tweaks. After that, many clients opt for ongoing maintenance packages, or I'm available for one-off updates as needed. You own everything we create together.
Let's Create Something Amazing Together
Book your free discovery call today. No obligation, no pressure - just a friendly chat about how I can help your business grow. Explore my full range of services or learn more about me.